Category Archives: Projects

Projects for Summer 2018

The Office of Information Technology is busy with several projects and updates over the summer.  Here is a list of some of our most important project on our plate along with status and possible completion dates.

  • PBX/Server Room Updates.  The Systems and Networking team is busy with two significant updates in our PBX/Server room.  They are working with Dell to install new servers that provide faster processing capabilities and higher throughput.  These new servers are used to run many of our institutional applications, including email, Banner, Perceptive Content (formerly ImageNow) and others.  These new servers will allow us to continue to offer these services for the next several years.  Dell is scheduled to be onsite July 17 and 18 to install the new hardware.  Over the few weeks following the install, all the applications will be migrated to these new servers.  There should not be any downtime associated with this installation and the migration to this new hardware.  The Systems and Networking team is also replacing a number of aging network switches in this space to ensure we can maintain the network connectivity you are used to seeing across the campuses and to the internet.  These new switches will be installed during the August timeframe.  Expect some downtime with this upgrade.
  • Banner 9.  The next iteration of Banner, our ERP solution that includes the student information system, finance system, human resources system, and others, is being updated and tested.  The advantages of this software over previous versions of Banner is it not longer requires java on the local computer, it runs in a larger number of browsers, and can be accessed through our single sign-on mechanism.  The software has been installed, is being tested, and is slated to be the only version of Banner we run sometime during the fall semester.
  • Touchnet OneCard VIP Solution.  Our existing ID Card system, installed in the mid-2000’s, is old and difficult to keep running.  To replace this old system, SR has contracted with Touchnet, our bill payment provider, to implement their OneCard VIP (?) system.  The initial phase of this project will replace the current card reader locations one-for-one and provide a supported, stable environment for us to grow with.  Locations for this upgrade include Lobo Village 1, 2, 3 and 4, Fletcher Hall, Warnock Science, Centennial, ANRS and the Museum.  A new location, ACR, will be added to the system to allow us to experiment with the wireless access system Touchnet is selling now.  If the wireless systems performs as advertised, expanding into other locations across the Alpine campus will be easier since we won’t be required to pull wire to each access location.  With this update, the card production facilities are to moved to Lawrence Hall, in the one-stop-shop located on the first floor of that building.  We are on schedule to implement this new system between July 30th and August 3rd.
  • Switch/Network Updates for RGC Campuses.  The switch hardware for the Del Rio and Eagle Pass campuses is in need of updates.  The Networking team has already completed the needed updates in the Del Rio Campus and will perform the same updates for the Eagle Pass campus during the fall semester.  In the fall, we will consider replacing some of the switches that are beyond their life expectancy and are no longer supported by the manufacturer.
  • New Classrooms for RGC Campuses.  The Educational Technology Director and LTAC are building six new classrooms for the RGC campuses, two at each location, with equipment salvaged from the Castroville site.  These classrooms allow more offerings at those locations in support of student demand at those campuses.  These classrooms are scheduled to come online before the start of the fall semester.
  • Fire and Safety Systems Updates.  A number of repairs and updates are being applied to the various safety systems across the Alpine campus (SWTJC provides these updates to the RGC campuses).  These include updates and repairs to fire alarm systems, fire sprinkler systems, the current card access systems, and others.  These repairs and updates are already in place or to be completed in time for the start of the fall semester.
  • Print Management via Papercut.  The team in LTAC is installing and configuring an application, Papercut, that is used widely for print management.  Once the software is installed and running, it will be used to monitor printing activity in labs, some classes, and in locations where printers are generally available, such as the Library.  For at least one long semester, data is to be collected on these locations in order to determine who is printing and how much are they printing.  The software will be ready for the start of the fall semester.
  • Disaster Recovery Replacement.  For the last 4 years, servers at an alternate location have been used as a backup location in the event of a disaster  that requires us to run our applications from an alternate location.  This hardware is now nearing its end of life and needs replacement.  The OIT staff are pulling together information and developing alternatives for this important feature.  While new solutions won’t be in place until next summer, this evaluative process is the starting point for determining where we need to go next.  Alternatives include:
    • Expanding the use of alternative systems we already own
    • Cloud-based options
    • Third-party options
  • Annual Risk Assessments.  OIT and other areas of the institution are required to perform an annual risk assessment on the state-owned information resources available to us.  This analysis allows us to understand and develop plans for the risks associated with these assets.  Over the remainder of the summer, OIT will work with other departments to complete the risk assessments for 2018.
  • General Lab and Classroom Cleanup.  Each summer, while many of our academic spaces are not in use, LTAC reimages and cleans up many of the computers in these spaces to ensure they are ready for the coming academic year.  For example, this summer LTAC is working on LH 300, LH309, Ferguson 201, and others.  This includes cleanup of computers as well as the physical space. These updates are to be completed before the start of the fall semester.
  • Security Camera Expansion.  We are evaluating locations for an expansion of the current security camera system.  A number of locations have cameras and recorders that are no longer functioning and need to be replaced.  Additionally, a number of new locations need to be brought online to ensure we have adequate coverage for the campus.  This evaluative process is to be completed this summer with the expansion work being completed in the fall.