We changed the way you access Office 365 and OneDrive for Business. In the past, it was common to go to the Sul Ross Home Page (www.sulross.edu), and click on Office 365 in the Quicklinks menu. That link has been removed and access to Office 365 and OneDriveforBusiness is now through mySRSU, the Sul Ross portal. View these quick videos below for how you access these two helpful web applications today.
By now, many of you have logged into and used mySRSU, the portal offering for the campus. As you have done so, you have experienced that not all of the links and applications within mySRSU use Single SIgn On (SSO). Here is an explanation for this behavior in mySRSU and information about what to expect going forward.
The goal is for everything we offer in mySRSU is that you only have to log in once and have access to all the content and applications within the application. As of today, not all of the links to information in mySRSU are working as expected. Specifically, the Email and One Drive links are challenging because Microsoft uses a different authentication mechanism than mySRSU. We are trying to figure out how to get these Microsoft application links to align with the vision of mySRSU. This will happen but will take longer than originally planned. The Lobo Online link is a similar issue. We are working with Ellucian on resolving this authentication challenge and hope to have a solution in place in the next two or three weeks.
As for Blackboard, the authentication is working. If you log into mySRSU and then click on the Blackboard link within 10 minutes, you will be taken to Blackboard without having to log in again (after you hop through the official Blackboard page). The issue here is that the SSO engine only respects your original credentials for 10 minutes (600 seconds to be exact), after which you must provide your LoboID and password again for any new applications, in this case Blackboard. Once again, we are working with Ellucian on this issue. We are asking them to increase the amount of time EIS respects the credentials for your login. This is actually fairly easy to do. The challenge is finding the right amount of time so we are not inadvertently leaving apps open for hours at a time, putting your data at risk. We recognize the timeout as it is today is too short.
As you use mySRSU and find other concerns, please use the feedback button at the bottom of the page. This feedback helps us improve your experience.