By now, many of you have logged into and used mySRSU, the portal offering for the campus. As you have done so, you have experienced that not all of the links and applications within mySRSU use Single SIgn On (SSO). Here is an explanation for this behavior in mySRSU and information about what to expect going forward.
The goal is for everything we offer in mySRSU is that you only have to log in once and have access to all the content and applications within the application. As of today, not all of the links to information in mySRSU are working as expected. Specifically, the Email and One Drive links are challenging because Microsoft uses a different authentication mechanism than mySRSU. We are trying to figure out how to get these Microsoft application links to align with the vision of mySRSU. This will happen but will take longer than originally planned. The Lobo Online link is a similar issue. We are working with Ellucian on resolving this authentication challenge and hope to have a solution in place in the next two or three weeks.
As for Blackboard, the authentication is working. If you log into mySRSU and then click on the Blackboard link within 10 minutes, you will be taken to Blackboard without having to log in again (after you hop through the official Blackboard page). The issue here is that the SSO engine only respects your original credentials for 10 minutes (600 seconds to be exact), after which you must provide your LoboID and password again for any new applications, in this case Blackboard. Once again, we are working with Ellucian on this issue. We are asking them to increase the amount of time EIS respects the credentials for your login. This is actually fairly easy to do. The challenge is finding the right amount of time so we are not inadvertently leaving apps open for hours at a time, putting your data at risk. We recognize the timeout as it is today is too short.
As you use mySRSU and find other concerns, please use the feedback button at the bottom of the page. This feedback helps us improve your experience.
Better communication and easier access to the technology services offered by Sul Ross are two of the goals for everything we do here in OIT. The institution’s information resources are scattered across a number of platforms and there is no easy way to get to all of them without going to each application or service individually and logging into those services.
A portal represents a change in the institutional philosophy with regard to the delivery of services, and is a major shift to a customer-centric design of campus-wide IT facilities. Therefore, beginning Tuesday, August 16, 2016, SRSU is offering a portal environment, mySRSU (https://my.sulross.edu), that brings the institution’s disparate resources together into one place.
There are many goals associated with a portal implementation. The benefits the mySRSU portal provides to Sul Ross are as follows:
Single Sign On (SSO). One benefit of a portal is the ability to login once, have access to multiple services, and not have to log into each service individually. SSO allows the user of the portal to focus more on the task at hand and spend less time thinking of where a particular service exists and how to get to it.
Aggregation of Services. Portals bring together information from various applications into a single framework. This allows the user to focus more on the task at hand and spend less time thinking of where a particular service exists and how to get to it.
Web Interface. Access to courseware, financial aid information, class schedules, grades, communities of interest within the university, such as sports, clubs and community services, as well as other items essential to the life cycle of the student through any standard web browser increases the opportunity for communication to and between students and the institution.
Mobile Ready. The design of the portal allows the content to be accessed and viewed on mobile devices such as smart phones and tablets. This allows easier access for the mobile generation reflected in our student body.
Business Behind the Wall. Since most or all of the applications and data viewed through the portal framework represents the business of each individual and the institution, these process and information no longer need to be housed on our public website. The process of moving these items to the portal allows that public website to be cleaner, leaner and helps better tell the story of the university.
You may access the portal at https://my.sulross.edu or by clicking on the mySRSU link at the top of the home page.